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Friday, May 26, 2006

eo official notice about recall.

May 26, 2006


Dear Valued Customer,

At TabletKiosk™, our primary goal is to provide outstanding products and superior service that "exceeds our customers' computing expectations." Guided by this philosophy, we take great effort to ensure that our machines perform exactly as they are promoted.

We recognize that the first shipment of eo™ v7110 was affected by a battery life that did not perform as advertised.
For this reason, we are initiating a voluntary recall of eo™ so that we can replace the defective component to provide you with a better functioning machine.


To expedite the process, please contact TabletKiosk at 310-782-1201 or eoreturns@tabletkiosk.com for return shipping instructions. Upon receiving your eo™ back in our facility, we will modify the hardware and will ship the machine back to you within 72 hours of receipt.
We apologize for the inconvenience caused by this issue and hope that you will support our decision to issue this recall. To thank you for your understanding and patience, we are pleased to extend the following offer to all current eo™ owners:



25% off any single eo™ accessory -
  • - Offer good towards any new accessory order placed before July 31, 2006

  • - Offer may be applied to any accessories currently on back-order

With our sincere apologies, thank you for your understanding.

The TabletKiosk Team


TabletKiosk

386 Beech Ave, Suite 6
Torrance, CA 90501

Ph: 310.782.1201

Fx: 310.782.1205

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