"The only way to be truly satisfied, is to do what you believe is great work. And the only way to do great work is to love what you do." Steve Jobs
Once "inking" gets into your veins you will never be able to live without it. Frank J. Garcia

My Surface PRO 3 'Must Have' Accessories List

Friday, May 12, 2006

eo Battery issue update

Just got this email:
Dear Valued Customer,

During the past week we have identified that the battery life of the production eo v7110, is not meeting the originally published run times of 2.5 hours. We are diligently working on this issue and we hope to have a solution within a short period. However due to the nature of this problem we are unable to provide a firm delivery date for this patch.

We understand that you purchased this unit with expectations based on our published performance data and since we are unable to guarantee that we will be able to meet these expectations, once a resolution has been found, we would like to extend your return period to 30 days, so as to provide you the opportunity to return your unit without any restocking fee, contingent on the system being returned in good condition with all original packaging material.

If you would like to return your unit please contact our support department at eoreturns@tabletkiosk.com and we will immediately issue you a Return Authorization Number.

386 Beech Ave, Suite 6
Torrance, CA 90501
Ph: 310.782.1201
Fx: 310.782.1205

I got mine the last May 4th, so I have practically untill June 2nd to decide what to do. And of course, they have until June 2nd to retain my money. If they do not have this issue fixed, Sorry TabletKiosk, time for me to get my money back and buy another Origami or TabletPC! Who knows, maybe I'll find a LS800 at a good price!